Hotel Dona Palace Venice Exterior photoHotel Dona Palace Venice Exterior photoHotel Dona Palace Venice Interior photo

Hotel Dona Palace – A Favorite for Families in Venice

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From$89 /night
Check-in
27Jul
Check-out
28Jul
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

San Marco 391, Venice, 30124
-
Close to Piazza San Marco
Perfect
9.2
9.6
/10
4.7
4.5
/5

4-star boutique hotel in a restored 14th-century palace, 2 minutes from St Mark's Square

Location and Access

Hotel Dona Palace is a 4-star property set in a restored 14th-century building, a 2-minute walk from St Mark's Square and facing the Ducal Palace canal. The hotel has a private dock where water taxis drop off and pick up guests directly, a rare convenience in central Venice. A 5-minute walk leads to the Bridge of Sighs, and the water bus stop at St Mark's Square is within 5 minutes on foot.

Rooms and Suites

Each room and suite at Hotel Dona Palace is furnished with custom designer furniture and includes an LCD satellite TV, minibar, and air conditioning. Some rooms offer canal views, and the Exclusive Duchessa Suite (room 12) features a large bathroom with both a rain shower and a separate bath. Room categories include Classic Double Rooms, Junior Suites, Executive Suites, and the top-floor Executive Suite with a private rooftop terrace.

Amenities and Services

The hotel offers a secret garden with a canal-facing terrace where drinks are served in summer, plus a sun terrace on the third floor for skyline views. Guests have access to a small lounge bar, a private dock for water taxi boarding, and a complimentary American breakfast each morning in a bright dining room overlooking the canal. The 24-hour front desk arranges concierge services, luggage storage, and can organise walking tours and happy hours.

Dining and Refreshments

A daily American breakfast buffet is served in the hotel's breakfast room, offering hot items like eggs and bacon, fresh pastries, fruit, and Prosecco. The on-site bar serves cocktails and wines, with seating available on the canal-side terrace and garden. A coffee house on site provides additional drinks and snacks throughout the day.

Guest Services and Accessibility

The hotel is wheelchair accessible, with an elevator serving all floors and facilities for disabled guests. Services include dry cleaning, ironing, laundry, trouser press, and babysitting or child care upon request. The multilingual staff provides a 24-hour front desk, concierge, and can arrange water taxi transfers or guided excursions.

Highlights

Location: 2-minute walk from St Mark's Square, private water taxi dock

Rooms: Custom designer furnishings, canal views, rooftop terrace suites

Garden: Secret canal-facing garden for drinks and relaxation

Dining: American breakfast with hot items and Prosecco

Services: 24-hour front desk, multilingual staff, concierge

Accessibility: Wheelchair accessible, elevator, disabled facilities

“What sets this place apart is its unlikely combination of a meticulously renovated 14th-century palace and a surprisingly tranquil garden tucked away by the canal. The location is superb for exploring Venice, mere steps from St. Mark's Square, with the added benefit of private water access. A well-judged blend of history, luxury, and prime location, it feels like a genuine Venetian discovery.”
Hotel logo
Grace WhitmanContent & Editorial Director at Familyhotels

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
  • Junior suite Ca’ Barbaro
    2 persons
    23 sq. feet
    1 King-size bed
    Air conditioning
    Bathtub
  • Duchessa Exclusive Suite
    2 persons
    50 sq. feet
    1 King-size bed and 1 Sofa bed
    Air conditioning
    Bathtub
  • Junior suite Casanova
    2 persons
    39 sq. feet
    1 King-size bed
    Air conditioning
    Bathtub
Show all rooms

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!
July 2026 - July 2027
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Choose dates to see prices
Check-in/ Check-out

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Perfect
9.1/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Lift
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Canoeing
  • Golf course

Guest Parking

  • Electric kettle

Services

  • Room service
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet

Spa & Leisure

  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Solarium

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries
  • Sink

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Hotel Dona Palace Location

San Marco 391, Venice, 30124
Explore Venice
Local Highlights
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Piazza San Marco
Piazza San Marco
3 minutes' walk
Famous for its stunning architecture, this iconic square is home to historical landmarks like St. Mark's Basilica and Doge's Palace.
Doge's Palace
Doge's Palace
3 minutes' walk
A masterpiece of Gothic architecture, this former residence of Venetian rulers features beautiful artwork and rich history.
Rialto Bridge
Rialto Bridge
9 minutes' walk
An architectural gem, this bustling bridge offers stunning views of the Grand Canal and vibrant market life nearby.
Teatro la Fenice
Teatro la Fenice
8 minutes' walk
Renowned opera house known for its elegant interiors and historical significance, hosting world-class performances.
Gondola Rides
14 minutes' walk
Enjoy a romantic gondola ride through the picturesque canals, perfect for couples seeking an authentic Venetian experience.
Venetian Bike Tours
13 minutes' walk
Guided bike tours offer a thrilling ride through Venice and the surrounding islands, showcasing hidden gems and local culture.
Relax at Giudecca
20 minutes' walk
This tranquil island provides a serene escape from the city, ideal for sunbathing and enjoying the waterfront views.
Wine Bar HK
1 minute' walk
A cozy wine bar offering a selection of local vintages and tapas-style dishes, perfect for intimate gatherings.
Al Chianti
1 minute' walk
Charming Italian restaurant known for its delectable pasta dishes and romantic ambiance, catering to all dietary needs.
Pizza Da Celio
1 minute' walk
Casual pizzeria serving delicious, authentic pizza, perfect for families and quick meals.
Teatro la Fenice
Teatro la Fenice
8 minutes' walk
Watch a ballet or opera at this historic theater, renowned for its excellent acoustics and opulent décor.
Live Music at Baco
10 minutes' walk
This vibrant bar features live music performances and a lively atmosphere, making it popular among locals and tourists alike.
Tips on navigating the city
  • City Centre
    Venice 21 min  ·  1.1 mi
  • Airports
    Marco Polo (VCE) 21 min  ·  8.5 mi
    Canova (TSF) 47 min  ·  19.5 mi
  • Train
    Venezia Santa Lucia Railway Station 20 min  ·  1.0 mi
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Check Rates
Property information and rules
Check-in
from 14:00-23:59
Check-out
from 01:00-11:00
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel Dona Palace serves a full breakfast for free.
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian
Number of floors:
5
Number of rooms:
31

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.
Review summary
Based on recent reviews
Powered by AI
Hotel Dona Palace, a former Doge's palace, boasts an excellent location near San Marco Square, putting guests within easy reach of major attractions and a fantastic array of restaurants and shops. Many appreciate the spacious and clean rooms, some even offering canal views or balconies to further enhance the Venetian experience. Breakfast is generally well-received, with a wide assortment of choices, though a few guests have noted that some rooms could benefit from updated decor.
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Review score
Based on 1235 verified reviews
9.3 /10
Perfect
97 %
Recommend
Location
9.7/10
Cleanliness
9.5/10
Paid Wi-Fi
6.8/10
Free WiFi
8.5/10
Pros
Amazing staff
Excellent location
Quiet room
Cons
Key card issue
Guest reviews
based on 1235 reviews
9.3/10
based on 2304 reviews
9.2/10
Cassandra from Greece
Couple
junior suite classic
3 nights in November 2025
|
Reviewed: February 15, 2026
9/10

superb experience near st mark's square

variety breakfast super clean room convenient taxi
the front desk staff addressed all questions i had and suggested wonderful dining experiences the housekeeping staff ensured the room remained super clean and the breakfast on the second floor balcony had amazing variety the garden behind reception faces a canal and made water taxi travel very convenient
0 Helpful
Scott from Canada
Couple
Classic Double Room
3 nights in November 2025
|
Reviewed: January 22, 2026
9.0/10

nice experience

easy access attentive staff canal view wide assortment
the location allows easy access to major attractions. the staff seemed attentive to all requests. i enjoyed canal views from the patio during the evening. breakfast offered a wide assortment of choices each morning.
the bathroom lacked towel hooks which was a minor inconvenience.
Service
9/10
the reception staff provided prompt assistance with directions. housekeeping ensured that the room remained tidy and well-stocked with necessary amenities. the concierge arranged water taxi services efficiently. this ensured seamless transport for excursions.
Rooms
8/10
my room included floor-to-ceiling windows and provided natural light. the classic double room featured a comfortable king-sized bed. climate control maintained a consistent temperature. nightly turndown service included fresh towels and chocolates.
Facilities
9/10
the hotel offers a courtyard with comfortable seating near the canal. the elevator provided quick access to upper floors. wifi is available throughout the premises. the bar offered a selection of cocktails.
Dining
10/10
the breakfast buffet included fresh fruit pastries and hot items. the breakfast room features canal views. coffee and tea service are available throughout the day. staff promptly refilled buffet items.
0 Helpful
|
Show more
Rosie from Australia
Family with children
Classic Double Room
3 nights in November 2025
|
Reviewed: January 09, 2026
9/10

Fantastic location plus a charming hotel!

private dock helpful team delicious breakfast
This hotel has a private water taxi dock! It made arrival smooth. The front desk team was helpful. They answered every question I had. The included breakfast was delicious. There were many options available.
My room faced the street, it had considerable noise at night. I would ask for a room facing the canal next time.
Rooms
9/10
The room featured ornate decor and tasteful furnishings. It was very clean. Air conditioning allowed for personalized climate control to my liking. A spacious wardrobe and safe ensured space for all my belongings .
0 Helpful
|
Show more
Molly from United States
Couple
Classic Double Room
3 nights in October 2025
|
Reviewed: December 09, 2025
7/10

a satisfactory stay

convenient location food selection helpful staff small room small bathroom strange smell
the location was very convenient. it was close to many attractions. the breakfast on the terrace was nice. there was a good selection of food (especially the pastries!). the staff were friendly and helpful.
the room i booked was not the one i received. it was smaller than expected. the bathroom was also quite small. there was a strange smell coming from the canal nearby.
0 Helpful
Alan from United Kingdom
Single
Classic Double Room
3 nights in June 2025
|
Reviewed: September 16, 2025
9/10
excellent coffee balcony view selection of bread
The breakfast was fantastic. Not just the food but the room as well. i sat on the balcony overlooking the canal with a perfect cappuccino and brioche. the room was also wonderful, as well as the good location. staff were friendly and helpful. breakfast staff was very helpful. I had a large selection of bread and croissants.
the room was very small, so i had to take a taxi everywhere.
0 Helpful
FAQs
About Hotel Dona Palace
What is the check-in and check-out policy at Hotel Dona Palace?
Check-in is at 14:00 and check-out is by 11:00.
What dining options are available at Hotel Dona Palace?
The hotel features a on-site lounge bar and a snack bar.
What nearby restaurants are there to dine at from Hotel Dona Palace?
Nearby restaurants include Rossopomodoro Venezia (0.5 km), Ristorante Centrale (0.5 km), and Café Florian (0.5 km).
What amenities are provided in the rooms at Hotel Dona Palace?
Rooms come equipped with air conditioning, free Wi-Fi, a flat-screen TV, and a private bathroom with toiletries.
Does Hotel Dona Palace offer breakfast?
An American breakfast is available for an additional charge of 25 EUR.
What are the closest attractions to Hotel Dona Palace?
Nearby attractions include St Mark's Basilica (0.3 km), the Bridge of Sighs (0.5 km), and Doge's Palace (0.3 km).
How close is Hotel Dona Palace to the airport?
Marco Polo Airport is approximately 12 km from the hotel, about a 20-minute drive.
Does Hotel Dona Palace provide any wellness facilities?
The hotel features a solarium as part of its wellness amenities.
What business services does Hotel Dona Palace offer?
The hotel provides 24-hour reception and wake-up call services.
What activities can guests enjoy at Hotel Dona Palace?
Guests can engage in walking tours and enjoy happy hour events.
What child-friendly services are offered at Hotel Dona Palace?
The hotel offers cribs, high chairs, and babysitting services.

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